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Apogee Releases Second Annual 2022 State of Higher Education Strategic Technology Planning Report in USA

Apogee Releases Second Annual 2022 State of Higher Education Strategic Technology Planning Report

New Study Delivers Insights on How Higher Ed Approaches Strategic Technology Planning Amid Continued Pandemic Challenges

AUSTIN, Texas (Feb. 2, 2022) – Apogee, a leader in higher education managed technology services, has updated its ongoing study of higher education strategic plans with the completed analysis of 839 strategic plans of US colleges and universities. With the first study and report delivered in March 2021 and now with this update, Apogee has sought to provide higher ed leaders with a thorough understanding of the state of strategic planning and the role of technology on campuses of different sizes and in different locales. The findings are summarized and presented in the 2022 State of Higher Education Strategic Technology Planning Report, and a deeper dive into the data is available in the online interactive report.

About the Apogee 2022 State of Higher Education Strategic Technology Planning Report

Since 2020, Apogee has read and analyzed 839 higher ed strategic plans to understand the state of higher ed strategic technology planning. As of Oct. 1, 2021, only 500 institutions out of the 839 had an active strategic plan. This interactive report details the findings of these 500 active plans. The goal is to help institutions make data-driven planning decisions and tie their initiatives to technology strategies. Apogee believes that strategic planning is of paramount importance to ensure that higher education emerges from the pandemic stronger than before, with resilience to tackle the challenges that are certainly ahead.

The report focuses primarily on campuses with less than 5,000 students but includes a healthy representation of larger institutions to reference and compare strategic visions, for a 65/35 split. The company analyzed 16 campus initiatives across six main areas: technology, pedagogy, student life, student population, student outcomes, and funding, planning and governance.

“Though larger institutions have the innate advantages of more personnel and funding, we believe all institutions – especially smaller ones – need to double-down on strategic planning with a flexible goal-setting posture and aggressive technology planning that ties back to campus initiatives,” said Teresa de Onis, Apogee vice president of marketing and author of the report. “According to our research, smaller institutions are two times more likely to not have a strategic plan. Intentional strategic planning, with technology planning that keeps pace with and stays ahead of the altered environment, is fundamental.”

Insights from the Report

  • The presence of technology initiatives decreased. The first study revealed that 66 percent of institutions explicitly called out technology initiatives in their strategic plans. Given the adoption of remote and blended learning modalities, it would be expected for schools to enhance their plans’ technology initiatives in 2021; however, only 62 percent of active plans in this year’s study included technology initiatives.
  • Larger schools place more emphasis on technology initiatives in strategic plans. When strategic plans are broken down by school size, the disparity comes into even sharper focus: 70 percent of schools with enrollment over 5,000 document their plans for technology innovation and infrastructure, while only 54 percent of schools with enrollment under 5,000 document these plans.
  • The gap between pedagogy and technology widened over time. Pedagogy initiatives increased alongside technology initiatives from 84 percent prior to 2020 to 88 percent afterward. While the increased focus on pedagogy planning since 2020 aligns with the increase in remote learning adoption, the inverse technology investment relationship suggests schools may either be unprepared for a future of blended, multimodal learning or expect a return to normalcy soon.
  • Institutions are investing time and resources in preparing students for the future of work. Specific program areas that drive pedagogy initiatives, such as new program development and curriculum revision, increased by 18 percent and 15 percent, respectively. In addition, the study found a greater emphasis on career placement in plans created after 2020 – 52 percent of plans in the new study versus 42 percent in the year prior, suggesting that return on educational investment is top of mind.
  • Institutions may be neglecting residential living improvements. In plans created before 2020, 38 percent of institutions showed a focus on improving residential living, but this number dropped to 25.6 percent in plans created after 2020. This could pose an issue for schools in the future if improving residential life on campus is not a strategic planning priority.

“As the statewide leader advocating for private, non-profit colleges in North Carolina, NCICU was pleased to be the first Apogee partner to host a webinar to deliver these insights to our colleges and universities to guide them in their strategic planning,” said Hope Williams, president of the North Carolina Independent Colleges and Universities. “The Apogee State of Higher Education Strategic Technology Planning Report reveals that initiatives such as student outcomes, pedagogy, student life, and planning and governance all rely on an underpinning of technology. The data compiled by Apogee can enable institutions of higher education to benchmark against other peer institutions to inform their strategic planning process.”

About Apogee

Established in Austin, Texas, in 1999, Apogee is a leading provider of managed technology services that enable colleges and universities to innovate to enrich the campus experience and foster student vitality. Uniquely positioned to serve higher education, Apogee supports a community of more than one million students and administrators at over 400 colleges and universities nationwide. The company’s comprehensive managed services portfolio includes managed campus networks, residential networks (ResNet), campus engagement, and HDTV and streaming video. Visit Apogee at apogee.us.

Media Contact             
Laura M. Pennino
Pennino and Partners
lp@penninoandpartners.com
281.286.9398 Office
713.419.1776 Mobile

College Sponsored Research Income Jumps 20.8% to $271 Million

College Sponsored Research Income Jumps 20.8% to $271 Million
Cégep de Trois Rivières, Humber College and Niagara College
Head National Ranking

Toronto ON, 27 January 2022.  Canada’s Top 50 Research Colleges reported a total of $270.9 million of sponsored research income in Fiscal 2020, according to Research Infosource Inc., which today released its annual ranking.  The Fiscal 2020 total represents a substantial 20.8% increase on Fiscal 2019.  Research income was in the form of research grants, contracts and contributions from third parties.  Cégep de Trois Rivières headed the list with $19.5 million of research income, followed by Humber College ($15.0 million) and Niagara College ($13.9 million). Lambton College ($12.5 million) and NAIT – Northern Alberta Institute of Technology ($12.3 million) – rounded out the top 5.  Overall, research income increased at 39 colleges and declined at 11 others.

“Fiscal 2020 was an outstanding year for college research”, said Ron Freedman, CEO of Research Infosource.  “An unprecedented number of institutions – 32 – reported triple or double-digit increases in their research income, which is reflected in the large overall total research colleges gain.  It seems that college research was really on a roll in Fiscal 2020.”  

In Fiscal 2020, Federal Government sources accounted for 35% of total funding ($94.3 million) and Industry sources contributed another 32% ($86.8 million).  Provincial Governments added 24% ($64.4 million) to the total.  Colleges completed a total of 3,655 research projects in Fiscal 2020 and engaged in 4,847 research partnerships with outside organizations – companies, governments and not-for-profit organizations.  They engaged 3,784 students to work on paid research projects, which provided the students with valuable training.

Humber College led the Large college category in Fiscal 2020 with $6.5 million of industry research income, while Niagara College led the Medium category ($9.8 million) and Cégep de la Pocatière ($4.6 million) headed the Small grouping.  Mohawk College topped the Large college category, receiving 50.3% of its research income from industry, along with Niagara College (Medium 70.3%) and Cégep de La Pocatière (Small 66.6%).

For more information: https://researchinfosource.com/top-50-research-colleges/2021  

Further, for complete analysis, additional rankings, a Focus on Canada’s Recovery: Research is Key and other editorial content check out Canada’s Innovation Leaders (CIL) 2021 coming March 2022
https://researchinfosource.com/cil/2021

About Research Infosource Inc.

Research Infosource Inc. is Canada’s source of R&D intelligence.  Drawing from proprietary databases, Research Infosource publishes Canada’s Innovation Leaders, which includes Canada’s Top 100 Corporate R&D Spenders, Canada’s Top 50 Research Universities, Canada’s Top 40 Research Hospitals and Canada’s Top 50 Research Colleges.  As well, Research Infosource publishes specialized reports

For additional information or for an interview, please contact:   Ron Freedman, CEO, Research Infosource Inc. Cell: 416-879-9000, Email: ron@researchinfosource.com                                              

CSSHE/SCÉES 2022 Call for Proposals Deadline Extended/Appel de Propositions Date Limite Prolongée

The new deadline to submit your proposal is January 16, 2022!
La nouvelle date limite de soumettre votre proposition est le 16 janvier 2022!

The Canadian Society for the Study of Higher Education (CSSHE) invites you to participate in its virtual (online) annual conference from May 15-17, 2022, to be held as part of the Congress of the Humanities and Social Sciences 2022 (Congress).

CSSHE invites proposal submissions from researchers, practitioners, graduate students, and policymakers in higher education and related disciplines. CSSHE welcomes cross-sector and multi-actor engagement between and across scholars, practitioners, policy-makers, administrators, activists, and the media.

Proposals can be submitted on the CSSHE Conference OCS website. The deadline to submit has been extended to 11:59pm PST on January 16, 2022.

The 2022 Congress theme Transitions invites members of the social sciences and humanities community to (re)consider how we can build a more diverse, sustainable, democratic, and equitable society and world for the future. In line with CSSHE’s Strategic Plan, the theme encourages and strengthens our commitment to Equity, Diversity, Inclusion, and Decolonization (EDID), and on Black and Indigenous experience and scholarship in higher education in Canada.

The full call for proposals is attached below in French and English.


La Société canadienne pour l’étude de l’enseignement supérieure (SCÉES) vous invite à participer à l’édition 2022 de son congrès annuel, qui aura lieu en ligne dans le cadre du Congrès des sciences humains de 2022 (“Congrès”).

La SCÉES invite les chercheurs, les praticiens, les étudiants diplômés et les décideurs dans le domaine de l’enseignement supérieur et dans des disciplines connexes à soumettre des propositions. La SCÉES souhaite aussi recevoir des propositions intersectorielles et pluridisciplinaires issues de la collaboration entre universitaires, praticiens, décideurs, administrateurs, activistes et représentants des médias.

Les propositions peuvent être soumises par le biais du site web OCS du congrès de la SCÉES. La date limite d’en soumettre est 23:59 NHP le 16 janvier 2022.

Le thème du Congrès de 2022, Transitions, invite les membres de la communauté des sciences humaines à (re)penser le monde dans lequel nous vivons afin que nous puissions construire un avenir plus diversifié, durable, démocratique et juste. Dans le droit fil du Plan stratégique de la SCÉES, le thème encourage et renforce notre engagement envers l’équité, la diversité, l’inclusion et la décolonisation (ÉDID) et la promotion de l’expérience des Noirs et des Autochtones et des recherches connexes dans l’enseignement supérieur au Canada.

L’appel de propositions s’est joint ci-dessus en français et en anglais.

Call for Proposals: University of Calgary 2022 Conference on Postsecondary Learning and Teaching

Moving Forward in a Good Way: Nurturing the Spirit of Learning in Postsecondary Education  | May 1 – 3, 2022 
Call for Proposals.  In person and online (subject to change)

The 2022 University of Calgary Conference on Postsecondary Learning and Teaching invites Elders, Knowledge Keepers, community members, faculty, instructors, administrators, librarians, staff, students, and postdoctoral scholars to explore Indigenous Ways of Knowing in a good way as we continue our path to reconciliation. 

Through the exploration of conference threads, Ways of BeingWays of ConnectingWays of Knowing, and Ways of Doing, the conference will provide you with a unique opportunity to showcase your research, educational leadership and teaching and learning expertise. 

Submit your proposal before January 24, 2022. 

We are pleased to announce the keynote speakers for the conference. We look forward to welcoming: 

  • Dr. Marie Battiste, EdD, Professor, University of Saskatchewan 
  • Dr. Jacqueline Ottmann, PhD, President, First Nations University of Canada  

Click here to learn more  about the conference  

We look forward to connecting with you as we come together to explore Indigenous Ways of Knowing as it relates to teaching and learning in higher education. 

JOBS: Western, Assistant or Associate Professor, Equity, Diversity, and Social Justice Education

The Faculty of Education, Western University, invites applications for a full-time faculty position at the rank of Assistant Professor (tenure-track) or Associate Professor (tenure-track or tenured) in the area of equity, diversity, and social justice education. The effective date of the appointment will be July 1, 2022. Salary will be commensurate with qualifications and experience.

Full job posting can be found here.

The application deadline is January 31, 2022.

POSTDOC: Postdoctoral Fellow at the National Institute for Scientific Research

Recruiting for a postdoctoral fellow for a 2-year contract at the National Institute for Scientific Research/Institut national de la recherche scientifique (INRS) in Montréal. The postdoc is in the area of postsecondary education pathways and is ideal for somebody with a quantitative research background. All the position details are included in the job ad below. 

JOBS: Werklund School of Education, University of Calgary, 3 full-time academic positions in the Leadership, Policy, and Governance Specialization

The Werklund School of Education, University of Calgary, invites applications for an appointment at the rank of Assistant Professor (tenure-track) or the rank of Associate Professor (with tenure), with research, professional practice, and teaching experience in the area of Educational Leadership, Policy and Governance. The appointments will commence July 1, 2022, or at a mutually agreeable date.

Assistant or Associate Professor, Educational Leadership and Social Change

Assistant or Associate Professor, Educational Policy and Analysis

Assistant or Associate Professor, Educational Leadership, Policy & Governance

Submit applications by January 10, 2022.

JOBS: OISE, University of Toronto, Associate Professor, Higher Education Leadership and Administration

The Department of Leadership, Higher and Adult Education (LHAE) at the Ontario Institute for Studies in Education (OISE), University of Toronto invites applications for a full-time tenure stream position at the rank of Associate Professor in the area of Higher Education Leadership and Administration. The appointment will commence on July 1, 2022 or shortly thereafter.

Closing date extended to Tuesday, January 4, 2022.

Full posting here.

CSSHE/SCÉES 2022 Call for Proposals/Appel de Propositions

The Canadian Society for the Study of Higher Education (CSSHE) invites you to participate in its virtual (online) annual conference from May 15-17, 2022, to be held as part of the Congress of the Humanities and Social Sciences 2022 (Congress).

CSSHE invites proposal submissions from researchers, practitioners, graduate students, and policymakers in higher education and related disciplines. CSSHE welcomes cross-sector and multi-actor engagement between and across scholars, practitioners, policy-makers, administrators, activists, and the media.

Proposals can be submitted on the CSSHE Conference OCS website. The deadline to submit has been extended to 11:59pm PST on January 16, 2022.

The 2022 Congress theme Transitions invites members of the social sciences and humanities community to (re)consider how we can build a more diverse, sustainable, democratic, and equitable society and world for the future. In line with CSSHE’s Strategic Plan, the theme encourages and strengthens our commitment to Equity, Diversity, Inclusion, and Decolonization (EDID), and on Black and Indigenous experience and scholarship in higher education in Canada.

The full call for proposals is attached below in French and English.


La Société canadienne pour l’étude de l’enseignement supérieure (SCÉES) vous invite à participer à l’édition 2022 de son congrès annuel, qui aura lieu en ligne dans le cadre du Congrès des sciences humains de 2022 (“Congrès”).

La SCÉES invite les chercheurs, les praticiens, les étudiants diplômés et les décideurs dans le domaine de l’enseignement supérieur et dans des disciplines connexes à soumettre des propositions. La SCÉES souhaite aussi recevoir des propositions intersectorielles et pluridisciplinaires issues de la collaboration entre universitaires, praticiens, décideurs, administrateurs, activistes et représentants des médias.

Les propositions peuvent être soumises par le biais du site web OCS du congrès de la SCÉES. La date limite d’en soumettre est 23:59 NHP le 16 janvier 2022.

Le thème du Congrès de 2022, Transitions, invite les membres de la communauté des sciences humaines à (re)penser le monde dans lequel nous vivons afin que nous puissions construire un avenir plus diversifié, durable, démocratique et juste. Dans le droit fil du Plan stratégique de la SCÉES, le thème encourage et renforce notre engagement envers l’équité, la diversité, l’inclusion et la décolonisation (ÉDID) et la promotion de l’expérience des Noirs et des Autochtones et des recherches connexes dans l’enseignement supérieur au Canada.

L’appel de propositions s’est joint ci-dessus en français et en anglais.

JOBS|EMPLOIS: CMEC – Bilingual Analyst, Postsecondary Education and Adult Learning | Analyste bilingue, Éducation postsecondaire et apprentissage des adultes

Council of Ministers of Education, Canada (CMEC) – Bilingual Analyst, Postsecondary Education and Adult Learning pdf
Deadline: 2021-11-05


Conseil des ministres de l’Éducation (Canada) [CMEC] – Analyste bilingue, Éducation postsecondaire et apprentissage des adultes pdf
Date limite : 2021-11-05

Statement of Commitment to the Truth and Reconciliation Commission’s Calls to Action from the Board of Directors

Canadian Society for the Study of Higher Education (CSSHE) |
Société canadienne pour l’étude de l’enseignement supérieur

Date for Release: 29 September 2021

Re: Statement of Commitment to the Truth and Reconciliation Commission’s Calls to Action from the Board of Directors

Acknowledgement
As the Canadian Society for the Study of Higher Education’s (CSSHE) (“Society”) Board of Directors, we commit to engage our members and our communities, to bear witness to the past and to the present, and to claim responsibility for taking renewed actions already identified by the Truth and Reconciliation Commission. As scholars and practitioners in higher education, we are conscious of our unique position and our capacity to enact and influence change. We also recognize that there are limitations to many of our current perspectives, and that demonstrating cultural humility and openness to listen to Indigenous voices is critical to moving forward.

In recognition of the National Day for Truth and Reconciliation, we are announcing our
commitment and our intentions.


Our commitment
We will, in the coming months, bring together scholars, professionals, administrators, and students, along with Indigenous representation, to create an action plan for our scholarly association related to the TRC Calls to Action on Education, which higher education has a role, consistent with the commitments of our Society and our Strategic Plan. This will include:

  • Reviewing opportunities to provide members with new supports or services to enhance their professional practices, such as for administration, teaching, research, or service;
  • Critically reviewing our own Society’s processes and norms;
  • Creating opportunities to foster, support, and celebrate Indigenous voices in all areas of our Society, including scholarship;
  • Building an engaged higher education community dedicated to the multi-generational journey towards reconciling Canadian higher education as a field of practice and of study;
  • Bearing witness as a Society, creating space for inclusive national discussions through our conferences to advance the projects of inclusion, reconciliation and decolonization, Indigenization, and, through the journal, gathering and disseminating new knowledge on the transformations necessary for reconciliation.


Through a consultative process, we will endeavour to understand what all our members’ needs are in terms of enacting reconciliation in their practices, and to listen to what Indigenous members’ vision is for a more inclusive and responsive higher education community.

With these actions we aim to deepen our understanding of equity and inclusion in Canadian higher education, to challenge and inspire policymakers, to shape the education of future scholars, professionals, and administrators, and to further expand the community of our Society.

– End of Statement –

Background to CSSHE
Through the collective and collaborative work of its members, CSSHE is the leading scholarly society for Canadian higher education as a field of study and practice. Our object of study is the Canadian higher education sector, its institutions, its people, and its processes. Our membership includes scholars, professionals, administrators, and students, who investigate and operate within the higher education sector. Our platforms include an annual meeting of the Society at the Congress of the Social Sciences and Humanities, and the Canadian Journal of Higher Education to help us connect people, places, and ideas.


CSSHE is a bilingual network of members who advance the research, scholarship, and practice of higher education in Canada. In order to accomplish this, we disseminate, recognize, and reward the research and scholarly work of our members through various platforms, including an annual conference and a scholarly journal; build a connected and engaged higher education community within the CSSHE membership; and enhance member capacity through resources, professional development, and collaboration within and beyond CSSHE.

Communications Intern Job Posting

The Canadian Society for Studies in Higher Education (CSSHE) seeks a graduate student as an intern for a period of one year (October 2021-September 2022) to assist with the association’s communication strategy.    

CSSHE is a registered charitable organization, funded through membership fees, subscriptions, donations and a grant from the Social Sciences and Humanities Research Council of Canada whose primary mandate is to promote scholarship related to postsecondary education through publications and scholarly conferences.

The CSSHE internship program offers interns an opportunity to gain hands on experience in coordinating an effective communication strategy for a large national academic society, as well as an opportunity to expand the knowledge and understanding of the field; increase professional networks; and develop one’s own professional career pathways in the field.

Responsibilities

As an active member of the communications committee, your responsibilities will include assistance with and support for:

  • Maintaining & updating the association website, including overseeing the development of a content plan for the association’s blog    
  • Managing the association’s social media platforms: Twitter, Facebook, Vimeo, including developing a content plan for these platforms    
  • Preparing documents to be ‘media-ready’ and distributed to the association membership in collaboration with other association committees like the Conference Committee    
  • Other tasks as needed to support the communications committee and the association’s communication needs    

It is estimated that the intern may work anywhere from 1 to 2 hours per week in the initial 5-6 month period and up to 12-15 hours per week, closer to the 2022 conference.

Qualifications

Education: current or recent graduate student -Masters or PhD – in higher education or related field of study
Experience: excellent written and oral communication skills, relevant experience in communications, advanced computer skills and familiarity with use of social media.
Special requirements: Multi tasker, goal and team-oriented. Added asset: Bilingual  English & French.

Honorarium

The internship is a voluntary position with an honorarium of $1500. Conference registration fees will also be covered for the intern. To apply, please send resume and cover letter stating the skills required to: Vicki Squires, Communications Committee Chair at vicki.squires@usask.ca      

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DAY 3 AT #CSSHE2021

Welcome to #CSSHE2021! Here’s a breakdown of Tuesday June 1at the conference:

(ALL TIMES IN MOUNTAIN DAYLIGHT TIME)

8:30-16:00 – Greeting Table open
The greeting table will be hosted by a staff or volunteer from Congress and will be your go-to for questions and support navigating the online platform.

8:30-16:00 – CSSHE Lounge open
Network with colleagues and have those ‘hallway moments’! CSSHE leaders will facilitate networking and community building sessions throughout the day in the Lounge, so return here throughout the day to see who you can connect with!

Topic based networking and community building – 10:15-10:45 – Student Development, Experiences and Services; International and Comparative Higher Education; Culture, Civilization, and Communication. Facilitated by Adriana Marroquin, University of Toronto & Vicki Squires, University of Saskatchewan

Addressing current events and systemic racism – 12:00-12:30 – Facilitated by Emma Sabzalieva, UNESCO and York University & Phoebe Kang, University of Toronto

Topic based networking and community building – 15:30-16:00 – Policy, Governance, Funding and Planning; Curriculum, Teaching, and Learning; Administration, Leadership and Institutional Change. Facilitated by Phoebe Kang, University of Toronto & Rhonda Friesen, Booth University College.

Paper Sessions

09.00-10.15 // G1: Liberal Arts Education in the 21st Century: Insights and Innovation Across
Continents (Live)
09.00-10.15 // G2: Students’ Identity Formation, Experiences, and Post-Study Choices (Live)
09.00-10.15 // G3: The Growing International Education and Immigration Nexus: Implications for Higher Education (Live)
09.00-10.15 // G4: Connecting Today’s Postsecondary Classroom to the Open Future: Open
Education Resources (OERs) Empower the Teaching of Educational Administration, Policy, and Leadership (Simu-live)
09.00-10.15 // G5: Perspectives of Traditionally Underrepresented Students, Part 3: Programs and Policy (Live)

Annual General Meeting

10.45-12.00 // Flagship 3: CSSHE Annual General Meeting (AGM) & Awards Ceremony

Join CSSHE for the Annual General Meeting and 2021 Awards Ceremony.

CSSHE/Congress delegates: Join from within Virtual Event Place. All other CSSHE members: Join at
https://zoom.us/j/98606618065?pwd=cWxWaGVkc1NFR0VWTkxzNnhZUUo2UT09 (Passcode: 782836)

View AGM Agenda here.

Paper Sessions

12.30-13.45 // H1: Supporting the Campus Experience of Students with Disabilities (Live)
12.30-13.45 // H2: What Does it Take to Become a Successful Academic? Doctoral Formation and the Scholarly Role (Live)
12.30-13.45 // H3: CSSHE 2021 Award Winners – Celebrate and Learn More! (Live) Moderated by Christine Arnold, Memorial University of Newfoundland, Chair of the 2021 Awards Committee.
12.30-13.45 // H4: What’s at Stake for the Post-Pandemic University Classroom? (Live)
12.30-13.45 // H5: Roundtable: Enabling Early Career Researchers’ Pursuit of an Academic Career (Live)

14.15-15.30 // I1: Non-Academic Work, Internationalization, and Job Satisfaction: The
Experiences of Professors in Canada (Live)
14.15-15.30 // I2: CSSHE 2020 Award Winners – Celebrate and Learn More! (Live) Moderated by Michelle Nilson, Simon Fraser University, Chair of the 2020 Awards Committee
14.15-15.30 // I3: Exploring Approaches to Pedagogies (Live)
14.15-15.30 // I4: Story-telling: Stories about Assessment and Impact (Live)
14.15-15.30 // I5: Priorities Paradox: Interrogating Campus, Connecting with Community (Live)

VIEW THE FULL CONFERENCE PROGRAM

LOG IN TO THE ONLINE PLATFORM

Access all sessions directly through the online platform by clicking Programme/Auditorium in the CSSHE menu (Found under Association Hall A). Contact Congress using the live support function or email info.congress21@gmail.com with any technical challenges!